SEF-EDG8515 - Certified Supply Chain Professional (CSCP)

Course Description

This 100% online supply chain management course will provide a holistic view of supply chain management and fully prepare you for the Certified Supply Chain Professional certification exam. You will learn how to translate the connection between the areas of planning, sourcing, manufacturing, and delivering into an integrated supply chain.

Course Outline

1. Introduction to Supply Chain Management
   1. The Origins of Supply Chain
   2. Supply Chain Management Accounting and Finance
   3. Supply Chain Strategy
   4. Supply Chain Planning and Execution
   5. Business Strategy
2. Purchasing Management
   1. Management Roles
   2. Purchasing, Procurement
   3. Supplier Negotiation
   4. Outsourcing
   5. Purchasing Decisions
3. Creating and Managing Supplier Relationships
   1. Supplier Relationship Management
   2. Supplier Relationship Development
   3. Establishing Criteria
   4. Distributors
   5. Supplier Contracts
4. Ethical and Sustainable Sourcing
   1. Sourcing
   2. Sustainability
   3. Benchmarks
   4. Social and Environmental Impacts of Sourcing
   5. Customer Impacts of Ethical and Sustainable Sourcing
5. Demand Forecasting
   1. Demand Forecasting Concepts and Techniques
   2. The Importance of Forecasting
   3. Demand Planning
   4. Forecasting Methods
   5. Forecasting Models
6. Purchasing Management
   1. Project Management
   2. Creating and Managing Supplier Relationships
   3. Resource Planning Systems
7. Inventory Management
   1. Inventory Management
   2. Financial Statements
   3. Inventory and the Flow of Materials
   4. Inventory Tracking Methods
8. Midterm
9. Process Management – Lean and Six Sigma
   1. Lean Thinking
   2. Kanban Systems
   3. Quality Management and Quality Control
   4. Six Sigma
   5. Statistical Tools
10. Domestic U.S. and Global Logistics
    1. Transportation Fundamentals
    2. Internal Supply Chain Management
    3. International Import Export Standards
    4. Modes of Transportation
    5. Corporate Social Responsibility
11. Customer Relationship Management
    1. Customer Relationship Management
    2. Customer Value
    3. Designing a Successful CRM Program
    4. The Supply Chain Role in Customer Satisfaction
    5. Predicting Customer Behaviors
12. Global Location Decisions
    1. Global Location Decisions
    2. Direct Shipment Strategies
    3. Intermediate Storage Point Strategies
    4. Distribution Channels
13. Service Response Logistics
    1. Service Industries
    2. Supply Chain Services and Management
    3. Methods to Improve Service Productivity
    4. Service Location and Layout Strategies
14. Supply Chain Process Integration
    1. Integration Model
    2. Network Optimization
    3. Overcoming Obstacles
    4. New Product Integration
15. Performance Measurements
    1. Compliance
    2. Supply Chain Metrics
    3. Measure, Analyze and Improve the Supply Chain
    4. Risks
    5. Balanced Scorecard and SCOR Model
16. Your Career Roadmap (optional)
    1. Your Skills and Talents
    2. Your Resume
    3. The Cover Letter
    4. Using Email and Social Media
    5. Networking
    6. Acing the Interview
    7. Negotiating Your Salary
    8. After You Land the Job
17. Final Exam

Learner Outcomes

Notes

This is an asynchronous online course offered through the third-party vendor ed2go. This course can be taken on either a PC or Mac. 

The instructional materials required for this course are included in enrollment. The following textbooks will be shipped to you approximately 7-10 business days after enrollment:

• Principles of Supply Chain Management: A Balanced Approach, by Joel D. Wisner, Keah-Choon Tan, and G. Keong Leong

Please note: You will receive a digital book if the physical book is on backorder.

There are no prerequisites to take this course. However, you should have general knowledge of Microsoft Excel before you enroll. To earn the CSCP designation, you must pass the Certified Supply Chain Professional (CSCP) comprehensive exam offered by the Associate for Supply Chain Management (ASCM).