SEF-EDG8516 - Certified Supply Chain Professional + Freight Broker/Agent Training

Course Description

Our all-inclusive online Certified Supply Chain Professional + Freight Broker/Agent Training course will provide a complete view of supply chain management and freight broker training. In addition, you will be prepared for the Certified Supply Chain Professional (CSCP) exam and learn the skills needed to be a successful freight broker or agent.

In this supply chain management certification course, you will learn how to translate the connection between planning, sourcing, manufacturing, and delivering into an integrated supply chain. By completion of your supply chain course, you will have a firm understanding of mitigation strategies, operationalize risk management practices and implement cost reduction measures. This combination of skills will drive the efficiency of your supply chain and give you a competitive edge in the market, including helping you obtain your supply chain management certification (CSCP) exam through the Association for Supply Chain Management (ASCM).

The Certified Supply Chain Professional + Freight Broker/Agent Training provides you with the comprehensive training needed to gain valuable knowledge for building a successful freight brokerage or freight brokerage agency. This freight broker training course is designed to educate the student about the foundational aspects of brokering shipments. From learning the laws and terminology, setting up your business, learning about valuable tools and software, contracts and forms, how to find shippers and do ratings, and much more, it will provide you with the knowledge, insight, and direction to help you stand out in this growing industry.

By completion of this freight broker and supply chain training, you will understand the steps of setting up carrier and shipper packets and contracts, marketing and advertising avenues, rate quotes, how to interact with shippers and carriers to keep lines of communication open, and valuable negotiation skills.

Course Outline

Certified Supply Chain Professional (CSCP)

1. Introduction to Supply Chain Management

Supply Chain Management History and Trends
BestSwag Solutions and Course Assignments
Business and Supply Chain Strategies
Strategic Analysis Tools
Supply Chain Planning and Execution

2. Purchasing Management

The Procurement Function
Purchasing
Sourcing
Purchasing Decisions

3. Creating and Managing Supplier Relationships

Supplier Relationship Management
Supplier Relationship Development
Supplier Evaluation
Distributor Integration
Supplier Contracts

4. Ethical and Sustainable Sourcing

Ethical and Sustainable Sourcing Explained
Sustainability
Benchmarks
Social, Environmental, and Customer Impacts of Sourcing

5. Demand Forecasting

Demand Forecasting Concepts
Forecasting Demand
Demand Planning
Forecasting Methods and Models

6. Resource Planning Systems

Enterprise Resource Planning Systems
Manufacturing Resource Planning Systems
Master Production Scheduling
Bill of Materials
Implementing a Resource Planning System

7. Inventory Management

Inventory Management
Inventory Planning and Control
Inventory Tracking and Accuracy

8. Midterm

9. Process Management - Lean and Six Sigma in the Supply Chain

Lean Thinking and Supply Chain Management
Kanban Systems
Quality Management and Quality Control
Six Sigma and Supply Chain

10. Domestic U.S. and Global Logistics

Logistics and Transportation
Warehousing and Distribution
Global Supply Chains and Logistics
Laws, Regulations, and Standards
Corporate Social Responsibility

11. Customer Relationship Management

Understanding Customer Relationship Management
Customer Value
Designing a Successful CRM Program
CRM and the Supply Chain
Predicting Customer Behavior

12. Global Location Decisions

Making Global Location Decisions
Distribution Channels
Distribution Strategies
Storage Strategies

13. Service Response Logistics

Supply Chains in Service Industries
Manufacturing vs. Service Supply Chains
Service Productivity
Service Quality and Customers
Location and Layout Strategies

14. Supply Chain Process Integration

Introduction
Supply Chain Integration
Supply Chain Network Optimization
Integration Pressures and Obstacles
Supply Chain Systems
New Product Integration

15. Performance Measurement Along Supply Chains

Compliance Best Practices
Supply Chain Metrics
Measure, Analyze, and Improve
Supply Chain Risks
Balanced Scorecard and SCOR Model

16. Certification and Career Prep

Understanding the Exam
Preparing for the Exam
Taking the Exam
Preparing for a Job in Supply Chain

17. Get Career Ready

18. Final Exam

Freight Broker/Agent Training

The Basics of Freight Brokering
Setting Up Your Business
Setting Goals for Your Business
Setting Up Your Shipper Packet and Your Carrier Packet
Operations and Using Operations Software
Types of Freight and Exploring Niche Markets
Transportation Law
Broker-Carrier Contracts
Broker-Shipper Contracts
Insurance for Carriers and Brokers
Recordkeeping, Accounting, and Financial Management
Determining Your Rate Quotes
Carrier Relations and Solutions for Success
Sales and Profitability
Advanced Marketing
Develop Your Negotiation Skills

Learner Outcomes

What you will learn

Supply chain management and operations
Purchasing and supplier management
Ethical and sustainable sourcing
Inventory and demand forecasting
Resource planning systems
Process management and Six Sigma in the supply chain
Customer relationship management and globalization
The basics of freight brokering, and qualifications needed for freight brokers and freight broker agents
Transportation law, insurance, and agreements and contracts fundamentals
How to set up and run your business, including recordkeeping, determining quotes, and negotiation and marketing techniques

How you will benefit

Knowledge to pass the CSCP certification test, including coverage of topics like improving hiring potential, potential increase in salary, increased professional value, and marketability
Increase in supply chain management skills and knowledge
Learn to increase in customer satisfaction
Expanded view of the supply chain industry
Prepare for the Certified Supply Chain Professional (CSCP) exam offered by the Association for Supply Chain Management (ASCM)
Insight into the freight broker industry to determine which avenue fits you best and guidance to obtain the highest ratios for success
Graduates will be able to participate in a weekly job opportunity event called Resource Day

Notes

This is an asynchronous online course offered through the third-party vendor ed2go. This course can be taken on either a PC or Mac. Chromebooks are not compatible.

The instructional materials required for this course are included in enrollment and will be available online.

There are no prerequisites to take this course. However, since this course focuses solely on U.S. domestic freight brokering, it is recommended you are interested in doing business in the United States. You should also have general knowledge of Microsoft Excel before you enroll.

Certification Requirements:

To earn the CSCP designation, you must pass the Certified Supply Chain Professional (CSCP) comprehensive exam offered by the Association for Supply Chain Management (ASCM).

FAQs

What is the average salary of a supply chain manager?

According to Salary.com, the average supply chain manager salary in the U.S. is $130,208 as of January 01, 2026, but the range typically falls between $104,484 and $154,259.

Note: Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, and the number of years you have spent in your profession.

What is the average salary of a freight broker?

According to ZipRecruiter, the average salary of a freight broker is $66,677 a year.

What is the average salary of a freight agent?

According to ZipRecruiter, the average salary of a freight agent is $51,214 per year.

Does this course prepare you for a certification?

Yes. To earn the CSCP designation, you must pass the Certified Supply Chain Professional (CSCP) comprehensive exam offered by the Associate for Supply Chain Management (ASCM).

The freight broker portion of this course does not require a certification to enter the field.

What is a freight broker?

A freight broker arranges and makes provision for the transportation of shipments, but they don't actually provide the transportation. Instead, they help the shipper and the motor carrier company negotiate on both sides and earn a fee for their work. Freight brokers use their expertise to set up the shipment, negotiate the terms of the transaction, and manage the shipment from its origin to its destination.

What does a freight broker do?

The freight broker works within the company to manage the day-to-day tasks required to move goods from place to place. They hire carriers and monitor financial aspects such as invoicing, paying agents, and monitoring credit. The government may require additional fees and paperwork for a brokerage license, but not for becoming a freight agent.

What is a freight brokerage company?

Freight brokerage companies act as a liaison between a "shipper," or a business with goods to move, and a "carrier," or the business that has the ability to move those goods. They help the shipping industry run efficiently and smoothly.

How long does it take to become a freight broker?

It does not take long to set up your business as freight broker. The longer time is actually building up your business. As with almost any new startup business, it'll take time to build your client database before your income starts to increase. When you're just starting out, it can take an average of three to six months or longer to establish relationships and start building your client database.