SEF-BUX8006 - Fundamentals of Human Resources Management

Course Description

This course will provide participants with a basic understanding of the HR industry. Participants will learn the different components of HR (such as Recruitment and Selection, Employee Relations, Benefits, Classification and Compensation) and the importance of developing strategies that are necessary to link the HR program with the organization’s mission, vision, culture and business objectives. Participants will learn how to create an employee handbook, do reference checking and establish (or implement performance management policy.

Course Outline

1. Hiring Smart
   • Prepare Job Description
   • Develop Hiring Decision Guide
   • How to establish salary
   • Marketing the job and company
   • Reaching the target market
   • Alternative staffing
2. Applicant Screening
   • Application Forms
   • Initial Screening
   • Employment Tests
3. Interviewing
   • Presenting the Company
   • Legal Issues
   • Behavioral Interviewing
   • Situational Interviewing
   • Job History
4. Background and Reference Checks
   • Legal Issues
   • What to Verify
   • Reference Checking
   • Negligent hiring
5. Decision to Hire
   • Analysis of hiring decision and background checking
   • Making the job offer
   • Handling the rejected applicants
6. Wage and Hour Laws
   • Who is an employee?
   • Who is an independent contractor?
   • Fair Labor Standards Act (FLSA)
   • Non-Exempt Employees
   • Exempt Employees
   • Overtime Obligations
7. Employee Handbooks
   • Goals and Objective of a Handbook
   • Disclaimers
   • Proper distribution
   • Proper notification of changes to employees
8. Performance Management
   • Diagnosing Performance Barriers
   • Progressive Discipline
   • Coaching for Optimal Performance
9. Federal and State Laws
   • Discrimination Laws
   • Harassment
   • Family Medical Leave Act
10. Employee Files
    • Applicants
    • Employees
    • Benefits
    • Confidential
    • Training
    • Status Changes
    • Retention

Learner Outcomes

Students will be able to (upon completion of the course):

• Understand role as an HR professional
• Develop a job profile, a candidate profile
• Write a job description and a recruiting advertisement.
• Market their company
• Develop recruiting strategies.
• Screen applications
• Establish alternative selection processes (i.e. interviews, panel interviews, assessments, tests)
• Create interview questions.
• Understand the legal issues relating to staffing.
• Check backgrounds.
• Make job offers.
• Handle rejected applicants.
• Analyze hiring decision strategies.
• Make hiring decisions linked to recruitment strategies. 
• Understand the difference between a non-exempt and exempt employee.
• Develop an employee handbook based on the culture of their organizations.
• Review established or create company polices related to performance management.
• Distinguish between coaching mentoring.
• Articulate negative news to employees.
• Maintain employee records.
• Use or create various forms related to employment.

Notes

Method of Instruction

• Lecture,  small group discussion

Evaluation

• Class Participation
• Demonstration of Skills

Instructors

• Todd Swartz

Applies Towards the Following Certificates

• Human Resources Certificate Program : Human Resources Certificate Program