COM-BSN8310 - Diversity Training for Employees and Managers

Course Description

This Diversity Training for Employees and Managers is ideal for anyone working in a professional environment. The course brings people together by focusing on principles like respect, acceptance and inclusivity. It is designed to help employees and managers gain a better understanding of the skills, characteristics, and talents that each person brings to the table regardless of their background. The class emphasizes the need to communicate, negotiate, and collaborate in a diverse environment both internally and externally.

Course Outline

1. Understanding Diversity

What is Diversity?
Other Terms for Diversity
Diversity Self-awareness
History of Diversity in the Workplace
Diversity Laws

2. Cornerstones of Diversity

Knowledge
Acceptance
Understanding
Behavior

3. Individual Differences

Cultural Differences
Personality Differences
Generational Differences

4. Diversity Obstacles

Stereotypes and Biases
Confronting Stereotypes and Biases
Overcoming Obstacles and Increasing Diversity Awareness

5. Communication

Active Listening
Nonverbal Communication
Speaking with Intent

6. Diversity Discrimination

Prevention
Identifying Diversity Discrimination
Taking Action Against Diversity Discrimination

7. Diversity Leadership

Managing Diversity Discrimination
Encouraging Diversity
Creating a Successful and Diverse Team

Learner Outcomes

Learn the definition of diversity and other related terms
Identify the advantages and complications of diversity in the workplace
Assess self-awareness of diversity
Identify the laws that protect against diversity discrimination
Implement the four cornerstones of diversity

Notes

This is an asynchronous online course offered through the third party vendor ed2go. This course can be taken on either a PC or Mac. The instructional materials required for this course are included in enrollment and will be available online. You will have three months to complete the course, and may complete the course earlier than the three month period.