SEF-BUS8601 - Leader Essentials

Course Description

Leadership Essentials for new supervisors/managers blends virtual meetings with self-paced online focused learning in a 6-week course. Leaders will learn to lead their people using a set of proven and foundational skills, set goals and manage their day-to-day performance, encourage their growth and development, build trust with their people, and repair it when it’s been compromised.

Course Outline

•   Communication Essentials
•   Goal Setting and Praising Conversations
•   Redirecting and Wrapping Up Conversations
•   Building Trust
•   Restoring Trust

Learner Outcomes

By the end of the Leader Essentials course, participants will be able to
•   Assess their strengths and opportunities regarding the Four Core Conversations and the Communication Essentials.
•   Describe behaviors that build or erode trust
•   Practice the key behaviors in building trust

Notes

Format: Each week includes 60 – 75 minutes of self-paced study with online modules and a 1-hour live instructor-led virtual class meeting. Online modules include self-assessments, videos, interactive exercises, quizzes, practice activities that can be used in real work situations, and optional resources (playlist) for more information on key topics if needed.