SEF-BUS8607 - Leading Virtually

Course Description

Learn the unique leadership skills required to lead successful virtual and hybrid teams. Today’s workforce increasingly works from home and other remote locations, with teams spread across countries and time zones. As a result, managers need help to connect with their people through time lags and technology interfaces. It’s the new normal. And it comes with a new set of benefits and challenges. Managing in this environment differs from working together in the same physical space. It can be challenging to understand what your people need and even harder to build rapport and trust over long distances. Employees working remotely also have many challenges to take on. It’s harder to understand evolving goals and shifting priorities when separated from their teams and leader. Working for hours or days with fewer human interactions can become isolating, potentially damaging morale and reducing engagement. And there are many new technologies and techniques to master to communicate and collaborate well. Leading Virtually™ helps managers with remote or hybrid staff learn the skillsets needed to stay connected and increase the effectiveness and productivity of their people.

Course Outline

Leading Virtually is a virtual instructor-led course that unfolds over three two-hour sessions. The virtual sessions offer learners a highly engaging experience that includes instruction, responses, reflection, group activities, and opportunities to practice new skills in a safe setting. The program also allows learners to share stories and best practices in their transition to managing others virtually.
Prework: LAUNCH – Engaging prework assignments, including an assessment, that explain key Leading Virtually concepts
Session 1: LEARN – Be Attentive and Mindful: Teaches leaders how to interact with remote workers and understand what’s harder about managing virtually.
Session 2: PRACTICE – Foster Community: Allows participants to focus on the subtleties that make all the difference when leading remote teams.
Session 3: PRACTICE –  Accelerate Performance and Development: Participants learn to balance soft and hard issues, people, and performance.
Post Work: APPLY – Reinforce course learnings with online tools available to master the content and use it with others.
 

Learner Outcomes

As a result of Leading Virtually, your leaders will:
•    Know how to interact best with remote workers
•    Understand what’s harder about managing virtually
•    Balance soft and hard issues, people and performance
•    Enhance remote employees’ connectedness
•    Create motivation and alignment
•    Conduct effective virtual coaching conversations
•    Boost the productivity and morale of remote staff
•    Improve employee autonomy, effectiveness, and engagement