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Course Description

One of the biggest challenges for business owners is finding new customers. Over the past decade, some business owners have leveraged social media to do just that. Whether you're a social media novice or a seasoned veteran, this course will give you a solid foundation in social media marketing and using it to grow your business.

In today's globally connected environment, social media is a game changer for businesses. So, whether you're looking for a new way to market your business or simply want to better understand social media, this online social media marketing course will empower you.

Course Outline

Lesson 01 - Developing a Social Media Foundation
  • In this lesson, you'll build the foundation you need to use social media to grow your business. You will discover the definition of social media, learn about its characteristics, and see what it can do for your business. Then, you'll explore the various types of social media and focus in on the ones that offer the greatest benefits.
Lesson 02 - Creating Your Social Media Strategy
  • You will see how you can build a strategy for using social media to grow your business. First, you will discover what a strategy is and why it's important to have one for your social media efforts. Then, you will gain an understanding of the critical elements of any social media strategy.
Lesson 03 - Building Your Social Media Organization
  • This lesson demonstrates how to develop a social media organization that will help you be as effective as possible. First, you will see how to choose from among the various platforms to select the ones that will serve your business best. Finally, you will learn how you can transform your simple diagram into a more detailed electronic file and add elements as your business grows.
Lesson 04 - Crafting High-Quality Content
  • In this lesson, you will learn how to produce social media content that engages your followers and entices them to comment. You will gain an understanding of how to write content that's optimized for distribution on social media platforms and to do so without it becoming a full-time job. Finally, you will learn the various ways that you can store, manage, search, and retrieve the social media content that you produce.
Lesson 05 - Facebook
  • Facebook is one of the most popular social networking sites. In this lesson, you will learn how you can use Facebook to effectively market and grow your business. First, you will get an overview of how Facebook works, and you will take a tour of a Facebook business page. Next, you learn how to create a Facebook account, set up a page for your business, and use strategies to gain awareness and exposure for your business.
Lesson 06 - Twitter
  • This lesson focuses on using Twitter to effectively market and grow your business. You will be guided through the steps required to create and brand a Twitter account for your business. Finally, you will learn several advanced strategies that you can use to gain awareness and exposure for your business.
Lesson 07 - LinkedIn
  • This lesson will teach you how to use LinkedIn to make connections, expand your personal network, and grow your business. You will explore a handful of strategies that you can use to gain awareness and exposure for your business.
Lesson 08 - Pinterest
  • In this lesson, you will learn how you can use Pinterest to share information and connect with others who are interested in your products and services. You will learn a handful of strategies that can help your business gain additional awareness and exposure.
Lesson 09 - Instagram
  • In this lesson, you'll learn how you can use Instagram to effectively market and grow your business. First, you'll look at an overview of the social media platform, see how it differs from others you've explored, and take a tour of its features. After that, you'll see how to create a personal account and how to decide whether or not to switch to a business profile. Finally, you'll examine several strategies that you can use to leverage Instagram to engage and interact and grow a base of followers for your business.
Lesson 10 - Social Media Automation
  • In this lesson, you will learn about social media automation. You will peek at the pros and cons and identify the most common pitfalls of using automation. And finally, this lesson introduces the most popular free and paid automation tools that you can put to immediate use.
Lesson 11 - Social Media and Your Team
  • In this lesson, you will learn to minimize the time you spend on social media activities through delegation. First, this lesson investigates the types of tasks you can delegate and examine some common pitfalls to avoid. Next, you will explore processes for assigning tasks to team members and, if needed, hiring a part-time or full-time social media manager. Finally, you will gain some strategies for centralizing your social media information and get a preview of some software solutions for integrating your social media team's efforts.
Lesson 12 - Measuring Your Social Media Performance
  • How do you know if what you're doing is working? In this lesson, you will learn about tracking, monitoring, measuring and improving your social media activities. You'll investigate the most common types of metrics you will find in social media and then examine some popular third-party tools that can take your analysis to another level.

Learner Outcomes

  • Identify the various types of social media
  • Explain what a strategy is and why it's important to have one for your social media efforts
  • Write content that's optimized for distribution on social media platforms
  • Store, manage, search, and retrieve the social media content that you produce

Notes

This is an asynchronous online course offered through the third party vendor ed2go. This course may be taken on a PC, Mac, or Chromebook. The instructional materials required for this course are included in enrollment and will be available online. There are twelve lessons in the course, and two lessons are released each week on Wednesdays and Fridays. You do not have to be present when lessons are released. You will have access to all lessons until the course ends. However, the interactive discussion area that accompanies each lesson will automatically close two weeks after the lesson is released. As such, we strongly recommend that you complete each lesson within two weeks of its release. The final exam will be released on the same day as the last lesson. Once the final exam has been released, you will have two weeks to complete all of your course work, including the final exam.
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